{ "planned": 120, "recorded": 120, "complete": true, "byRoute": { "direct": { "visits": 30, "entry": { "readable": 20, "challenge": 2, "denial": 6, "transport_failure": 2 }, "outcomes": { "form_visible": 6, "notice_gateway": 2, "terms_boundary": 2, "challenge": 2, "denial": 6, "questionnaire": 4, "guidance_only": 2, "embedded_form_unverified": 2, "transport_failure": 2, "captcha_gate": 2 } }, "vpn-boston": { "visits": 30, "entry": { "readable": 24, "challenge": 2, "denial": 2, "transport_failure": 2 }, "outcomes": { "form_visible": 10, "notice_gateway": 2, "terms_boundary": 4, "challenge": 2, "denial": 2, "questionnaire": 4, "guidance_only": 2, "embedded_form_unverified": 2, "transport_failure": 2 } }, "vpn-newyork": { "visits": 30, "entry": { "readable": 24, "challenge": 2, "denial": 4 }, "outcomes": { "form_visible": 10, "notice_gateway": 2, "terms_boundary": 2, "challenge": 2, "denial": 4, "questionnaire": 4, "guidance_only": 2, "embedded_form_unverified": 2, "captcha_gate": 2 } }, "proxy": { "visits": 30, "entry": { "proxy_restriction": 28, "denial": 2 }, "outcomes": { "proxy_restriction": 28, "denial": 2 } } }, "matrix": [ { "id": "ftc-fraud", "name": "FTC ReportFraud", "url": "https://reportfraud.ftc.gov/", "routes": { "direct": [ "questionnaire", "questionnaire" ], "vpn-boston": [ "questionnaire", "questionnaire" ], "vpn-newyork": [ "questionnaire", "questionnaire" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "ftc-identity", "name": "FTC IdentityTheft", "url": "https://www.identitytheft.gov/", "routes": { "direct": [ "questionnaire", "questionnaire" ], "vpn-boston": [ "questionnaire", "questionnaire" ], "vpn-newyork": [ "questionnaire", "questionnaire" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "fbi-ic3", "name": "FBI IC3", "url": "https://www.ic3.gov/", "routes": { "direct": [ "terms_boundary", "terms_boundary" ], "vpn-boston": [ "terms_boundary", "terms_boundary" ], "vpn-newyork": [ "terms_boundary", "terms_boundary" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "cfpb", "name": "CFPB", "url": "https://www.consumerfinance.gov/complaint/", "routes": { "direct": [ "notice_gateway", "notice_gateway" ], "vpn-boston": [ "notice_gateway", "notice_gateway" ], "vpn-newyork": [ "notice_gateway", "notice_gateway" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "fcc", "name": "FCC", "url": "https://consumercomplaints.fcc.gov/hc/en-us", "routes": { "direct": [ "challenge", "challenge" ], "vpn-boston": [ "challenge", "challenge" ], "vpn-newyork": [ "challenge", "challenge" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "ca", "name": "California", "url": "https://oag.ca.gov/consumers", "routes": { "direct": [ "form_visible", "form_visible" ], "vpn-boston": [ "form_visible", "form_visible" ], "vpn-newyork": [ "form_visible", "form_visible" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "tx", "name": "Texas", "url": "https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint", "routes": { "direct": [ "captcha_gate", "captcha_gate" ], "vpn-boston": [ "transport_failure", "transport_failure" ], "vpn-newyork": [ "captcha_gate", "captcha_gate" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "fl", "name": "Florida", "url": "https://www.myfloridalegal.com/consumer-protection/consumer-complaint-form", "routes": { "direct": [ "denial", "denial" ], "vpn-boston": [ "denial", "denial" ], "vpn-newyork": [ "denial", "denial" ], "proxy": [ "denial", "denial" ] } }, { "id": "ny", "name": "New York", "url": "https://ag.ny.gov/index.php/file-complaint", "routes": { "direct": [ "form_visible", "form_visible" ], "vpn-boston": [ "form_visible", "form_visible" ], "vpn-newyork": [ "form_visible", "form_visible" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "pa", "name": "Pennsylvania", "url": "https://www.attorneygeneral.gov/submit-a-complaint/consumer-en/", "routes": { "direct": [ "denial", "denial" ], "vpn-boston": [ "form_visible", "form_visible" ], "vpn-newyork": [ "form_visible", "form_visible" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "il", "name": "Illinois", "url": "https://www.illinoisattorneygeneral.gov/file-a-complaint/consumer/", "routes": { "direct": [ "guidance_only", "guidance_only" ], "vpn-boston": [ "guidance_only", "guidance_only" ], "vpn-newyork": [ "guidance_only", "guidance_only" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "oh", "name": "Ohio", "url": "https://www.ohioattorneygeneral.gov/individuals-and-families/consumers/file-a-complaint", "routes": { "direct": [ "transport_failure", "transport_failure" ], "vpn-boston": [ "terms_boundary", "terms_boundary" ], "vpn-newyork": [ "denial", "denial" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "ga", "name": "Georgia", "url": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "routes": { "direct": [ "form_visible", "form_visible" ], "vpn-boston": [ "form_visible", "form_visible" ], "vpn-newyork": [ "form_visible", "form_visible" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "nc", "name": "North Carolina", "url": "https://ncdoj.gov/file-a-complaint/", "routes": { "direct": [ "embedded_form_unverified", "embedded_form_unverified" ], "vpn-boston": [ "embedded_form_unverified", "embedded_form_unverified" ], "vpn-newyork": [ "embedded_form_unverified", "embedded_form_unverified" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } }, { "id": "mi", "name": "Michigan", "url": "https://www.michigan.gov/consumerprotection/complaints", "routes": { "direct": [ "denial", "denial" ], "vpn-boston": [ "form_visible", "form_visible" ], "vpn-newyork": [ "form_visible", "form_visible" ], "proxy": [ "proxy_restriction", "proxy_restriction" ] } } ], "warning": "Purposive sample and specific exits; repeats are not independent people. Notice/terms/gate access does not establish report submission.", "consistentPairs": 60, "availablePairs": 60 }