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      "title": "Consumer Complaints (English) - PA Office of Attorney General",
      "text": "Skip to content\nCareers\nContact\nNews\nLanguage\nI Want to...\nSearch\nTHE OFFICE\nOUR WORK\nFOR THE PUBLIC\nFOR BUSINESSES & ORGANIZATIONS\nHome \u00bb Submit a Complaint \u00bb Consumer Complaints (English)\nConsumer Complaints (English)\n\nHave a problem with a business, product, or service? Use this form to file a consumer complaint with the Bureau of Consumer Protection. Share the details of your experience, attach any supporting documents, and our team will review your submission.\n\nPrint complaint form and send by mail\n\nMediation FAQs\n\n\u00a0\n\nAdditional Print Form Options:\n\nCambodian Form\nKorean Form\nSimple Chinese Form\nVietnamese Form\n\n\u00a0\n\nAll documents related to consumer complaints should be sent to the following address:\n\nOffice of Attorney General\nBureau of Consumer Protection\n15th Floor, Strawberry Square\nHarrisburg, PA 17120\n\nOur office looks at establishing patterns of business practices. Even if you have resolved your complaint you can forward a statement regarding your experience with the attached documents for our office to use for future reference.\n\nWe hope we can be of assistance to you.\n\nPlease review the following tips and instructions regarding consumer complaints, to assist our office in addressing your problem.\n\nView Form Tips\n\nIt is not necessary to call and check the status of your complaint; you will be notified by mail when we receive information regarding your case. Please refrain from calling for \u201cstatus reports,\u201d though we encourage consumers to contact us as soon as possible should they have additional information regarding their complaint.\n\n\"*\" indicates required fields\n\nFields marked with (*) are required.\nVeteran Status\nPlease check if you or an immediate family member is a member of the military or a veteran.\nSenior Status\nPlease check if you are age 60 or older.\nYour Information\nName*\nFirst\nLast\nAddress*\nStreet Address\nAddress Line 2\nCity\nPennsylvania\nAlabama\nAlaska\nArizona\nArkansas\nArmed Forces Americas (except Canada)\nArmed Forces Europe, Canada, Africa, Middle East\nArmed Forces Pacific\nCalifornia\nColorado\nConnecticut\nDelaware\nDistrict of Columbia\nFederated States Of Micronesia\nFlorida\nGeorgia\nGuam\nHawaii\nIdaho\nIllinois\nIndiana\nIowa\nKansas\nKentucky\nLouisiana\nMaine\nMarshall Islands\nMaryland\nMassachusetts\nMichigan\nMinnesota\nMississippi\nMissouri\nMontana\nNebraska\nNevada\nNew Hampshire\nNew Jersey\nNew Mexico\nNew York\nNorth Carolina\nNorth Dakota\nNorthern Mariana Islands\nOhio\nOklahoma\nOregon\nPuerto Rico\nRhode Island\nSouth Carolina\nSouth Dakota\nTennessee\nTexas\nUtah\nVermont\nVirgin Islands\nVirginia\nWashington\nWest Virginia\nWisconsin\nWyoming\nState\n5-Digit Zip Code\nCounty*\nAdams\nAllegheny\nArmstrong\nBeaver\nBedford\nBerks\nBlair\nBradford\nBucks\nButler\nCambria\nCameron\nCarbon\nCentre\nChester\nClarion\nClearfield\nClinton\nColumbia\nCrawford\nCumberland\nDauphin\nDelaware\nElk\nErie\nFayette\nForest\nFranklin\nFulton\nGreene\nHuntingdon\nIndiana\nJefferson\nJuniata\nLackawanna\nLancaster\nLawrence\nLebanon\nLehigh\nLuzerne\nLycoming\nMcKean\nMercer\nMifflin\nMonroe\nMontgomery\nMontour\nNorthampton\nNorthumberland\nPerry\nPhiladelphia\nPike\nPotter\nSchuylkill\nSnyder\nSomerset\nSullivan\nSusquehanna\nTioga\nUnion\nVenango\nWarren\nWashington\nWayne\nWestmoreland\nWyoming\nYork\nBest Phone Number*\nAlternative Phone Number (Optional)\nEmail\nEnter Email\nConfirm Email\nBy providing your email address, you agree to receive email communications from the Pennsylvania Office of Attorney General.\nAge (optional)\nComplaint Information\nPlease explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened. Be specific about any oral statements the business made to you, ESPECIALLY those that influenced you to deal with the company, including how you heard about the company. Describe events in the order in which they happened.\nBusiness Name*\nBusiness Email\nPerson to whom you spoke\nBusiness Address\nStreet Address\nAddress Line 2\nCity\nPennsylvania\nAlabama\nAlaska\nArizona\nArkansas\nArmed Forces Americas (except Canada)\nArmed Forces Europe, Canada, Africa, Middle East\nArmed Forces Pacific\nCalifornia\nColorado\nConnecticut\nDelaware\nDistrict of Columbia\nFederated States Of Micronesia\nFlorida\nGeorgia\nGuam\nHawaii\nIdaho\nIllinois\nIndiana\nIowa\nKansas\nKentucky\nLouisiana\nMaine\nMarshall Islands\nMaryland\nMassachusetts\nMichigan\nMinnesota\nMississippi\nMissouri\nMontana\nNebraska\nNevada\nNew Hampshire\nNew Jersey\nNew Mexico\nNew York\nNorth Carolina\nNorth Dakota\nNorthern Mariana Islands\nOhio\nOklahoma\nOregon\nPuerto Rico\nRhode Island\nSouth Carolina\nSouth Dakota\nTennessee\nTexas\nUtah\nVermont\nVirgin Islands\nVirginia\nWashington\nWest Virginia\nWisconsin\nWyoming\nState\n5-Digit Zip Code\nBusiness Phone Number\nProduct or Service Purchased\nDate Purchased\nChoose month, day, and year of purchase\nMonth\nMonth\n1\n2\n3\n4\n5\n6\n7\n8\n9\n10\n11\n12\nDay\nDay\n1\n2\n3\n4\n5\n6\n7\n8\n9\n10\n11\n12\n13\n14\n15\n16\n17\n18\n19\n20\n21\n22\n23\n24\n25\n26\n27\n28\n29\n30\n31\nYear\nYear\n2027\n2026\n2025\n2024\n2023\n2022\n2021\n2020\n2019\n2018\n2017\n2016\n2015\n2014\n2013\n2012\n2011\n2010\n2009\n2008\n2007\n2006\n2005\n2004\n2003\n2002\n2001\n2000\n1999\n1998\n1997\n1996\n1995\n1994\n1993\n1992\n1991\n1990\n1989\n1988\n1987\n1986\n1985\n1984\n1983\n1982\n1981\n1980\n1979\n1978\n1977\n1976\n1975\n1974\n1973\n1972\n1971\n1970\n1969\n1968\n1967\n1966\n1965\n1964\n1963\n1962\n1961\n1960\n1959\n1958\n1957\n1956\n1955\n1954\n1953\n1952\n1951\n1950\n1949\n1948\n1947\n1946\n1945\n1944\n1943\n1942\n1941\n1940\n1939\n1938\n1937\n1936\n1935\n1934\n1933\n1932\n1931\n1930\n1929\n1928\n1927\n1926\n1925\n1924\n1923\n1922\n1921\n1920\nPurchase Price\nForm of Payment\nCredit Card\nATM/Debit Card\nPrepaid Card\nOther\nWhere and How Did You Sign the Contract (if applicable)\nHome (paper contract)\nHome (over the phone)\nHome (electronic signature)\nBusiness Location\nOther\nLegal Action\nPlease check if you are or have ever been involved in a legal action related to this complaint.\nComplaint Summary\n0 of 10000 max characters\nWhat would you like the business to do to resolve your complaint?\n0 of 400 max characters\nIf possible, please upload your contract, proof of payment, and other documentation to help us better understand your complaint. Accepted file types include jpg, gif, png, pdf. If you do not have a scanner, please upload photo of the documents. Please include any relevant emails or screen shots of text messages. If you prefer, you may email your documents to BCPAdmin@attorneygeneral.gov.\nComplaint File Uploads\nDrop files here or\nSelect files\nAccepted file types: jpg, gif, png, pdf, Max. file size: 256 MB, Max. files: 25.\nWhat is your race or ethnicity?*\nHispanic/Latino\nWhite (Not Hispanic/Latino)\nBlack/African-American (Not Hispanic/Latino)\nNative Hawaiian/Pacific Islander\nAsian\nNative American/Alaskan\nBiracial\nOther\nPrefer Not To Answer\nOther Agencies\nHave you contacted other agencies?\nYes\nNo\nHow did you hear about us? (optional)\n0 of 50 max characters\nPLEASE READ CAREFULLY The Attorney General cannot act as your private attorney. As a law enforcement agency, the primary function of the Office of Attorney General is to represent the public at large by enforcing laws prohibiting unfair or deceptive practices. The Attorney General, through the Bureau of Consumer Protection, provides a mediation service to consumers where an attempt may be made to mediate your individual consumer complaint if it falls within the jurisdiction of the office. Please be advised that the information you provide will be shared with the party against which you have filed a complaint. Additionally, your complaint may be shared with or referred to other governmental law enforcement or regulatory agencies. Your complaint will also be kept on file with our office and the information contained therein may be used to establish violations of Pennsylvania Law. Please refer to the \u201cComplaint Process\u201d block found on this page for additional information which will help you in completion of the complaint form and also will explain in greater detail the mediation process. By completing and submitting this complaint form, I am adopting this as my online signature and I authorize the Bureau of Consumer Protection to contact the party(ies) against which I have filed a complaint in an effort to reach an amicable resolution. I further authorize the party(ies) against which I have filed a complaint to communicate with and provide information related to my complaint to the Bureau of Consumer Protection. I verify that I have read and understand the informational sheet about this process; and, that the information provided is true and correct to the best of my knowledge, information and belief.\nComplaint Submission Date*\nSubmit\n\nPENNSYLVANIA OFFICE OF ATTORNEY GENERAL\n\nStrawberry Square\nHarrisburg, PA 17120\n\n717-787-3391\n\nContact Us\nSubmit a Complaint\nDo Not Call List\nReport a Data Breach\nRequest Investigative Information\nCivil Law Division\nCriminal Law Division\nPublic Protection Division\nOffice of Public Engagement\nRetired ID Cards\nProcurement\nRight-to-Know\nCareers\nService of Process\nCopyright \u00a9 2026. All rights reserved.\nAccessibility and Privacy Policy",
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