{ "run": "main-vpn-newyork-p1", "id": "ga", "name": "Georgia", "route": "vpn-newyork", "pass": 1, "startedAt": "2026-10-16T11:41:33.857Z", "exitHash": "3b977771f9d740ab83ad4596f9379707a6bacbb3f41df1daeb223484d21ac0d1", "stages": [ { "stage": "entry", "at": "2026-10-16T11:41:45.431Z", "url": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "title": "File a Complaint | Georgia Attorney General's Consumer Protection Division", "text": "Skip to main content\n\nAn official website of the State of Georgia. How you know\n\nEnglish\nOrganizations\nGEORGIA ATTORNEY GENERAL'S\nCONSUMER PROTECTION DIVISION\nSEARCH\nMain navigation\nResolve Your Dispute\nSubnavigation toggle for Resolve Your Dispute\nFor Consumers\nSubnavigation toggle for For Consumers\nFor Businesses\nSubnavigation toggle for For Businesses\nNews / Alerts\nAbout Us\nSubnavigation toggle for About Us\nContact Us\nSubnavigation toggle for Contact Us\nSearch this site\nEnter your keywords\nBreadcrumb\nHome\n Resolve Your Dispute How Do I File a Complaint?\nResolve Your Dispute\nTypes of Complaints We Handle\nOur Process\nSample Letter to a Business\nFile a Complaint\nSubnavigation toggle for File a Complaint\nConsumer Complaint Form\nLemon Law Complaint Form\nOther Options You Have\nGeorgia Lemon Law\nSubnavigation toggle for Georgia Lemon Law\n\nHOW DO I \u2026\n\nFile a Complaint?\nTry to resolve your problem with the company\n\nOften you can resolve a dispute by talking to a person in a position of authority at the business, such as a manager or even the company president.\u00a0 They want your business and know it is usually easier to resolve a dispute and keep a good customer than it is to find a new one.\n\nIn the case of disputed charges on your credit card bill, you must act quickly to preserve your right to challenge a charge.\u00a0This means not only working with the merchant to rectify the situation, but also\u00a0notifying the credit card company\u00a0directly, in writing, within 60 days of the initial billing date.\u00a0More information on how and where to file your dispute should appear on the back of your credit card statement.\n\nGather more information\n\nBefore you submit a complaint to the Georgia Attorney General's Consumer Protection Division, check our list of common consumer issues in our\u00a0A-Z Consumer Topics.\u00a0 Before you take the time to submit a complaint to this office, identify the appropriate place to report your problem and whether the Georgia Attorney General's Consumer Protection Division is the designated office to handle it. \u00a0This will help you get your complaint to the right place the first time and avoid delays.\u00a0\n\nIf the problem involves an allegation of an unfair or deceptive business practice or otherwise falls within our responsibility\u2014and\u00a0you are still dissatisfied after making every effort to discuss your disagreement with the merchant\u2014send us your complaint, and we will take appropriate action.\n\nInformation You Should Gather\nFiling Your Complaint\n\nThere are three ways to contact Georgia Department of Law's Consumer Protection Division and submit information to us.\n\nSubmit an online complaint\nSend in a paper form\nCall us\nOnce we receive your complaint\n\nWe will review your complaint and take action on behalf of the consuming public as appropriate.\u00a0 We may refer any complaint to another agency or, depending on the nature of your claim, we may communicate with the business involved before responding to you.\u00a0 Georgia Department of Law's Consumer Protection Division does not act as a judge in the dispute and cannot force the business to reimburse you or comply in any other way.\u00a0 The matter may escalate to an investigation if the company has shown a pattern of similar violations that fall under our jurisdiction.\n\nWe do respond to complaints.\u00a0 Most of our communication is by letter or e-mail.\u00a0 We deal with a large number of complaints each day, and thorough reviews take time.\u00a0 Understand that you will not receive an immediate reply from our office and please refrain from calling for status reports unless several months have passed.\n\nYour complaint helps to inform us about problems facing Georgia consumers and about companies which may be operating fraudulently in our state.\u00a0 Even if the matter is resolved, forwarding a statement of your experience, with relevant documentation, might help us establish a pattern of unlawful business practices against this company.\n\nTry to resolve your problem with the company\nGather more information\nFiling Your Complaint\nOnce we receive your complaint\nGEORGIA ATTORNEY GENERAL'S\nCONSUMER PROTECTION DIVISION\nFacebook page for Georgia Attorney General's Consumer Protection Division\nX (Twitter) page for Georgia Attorney General's Consumer Protection Division\nHow can we help?\nCALL US\nConsumer Complaints: (404) 651-8600\nToll-free in Georgia: (800) 869-1123\nOther Issues: (404) 458-3800\nONLINE COMPLAINT FORM\nFile a Complaint\nVISIT\n40 Capitol Square, SW\nAtlanta, GA 30334 US\nHOURS\nMonday to Friday, 08:00 a.m. - 05:00 p.m.\nEastern Time Zone\nAbout Us\nStatutes We Enforce\nNews\nFAQ\nService of Process\n\u00a9 Georgia.gov\nAccessibility\nPrivacy/Security\nWebsite powered by GovHub\nHuman Trafficking Notice\nGeorgia Web Analytics", "frames": [], "links": [ { "text": "Types of Complaints We Handle", "href": "https://consumer.georgia.gov/resolve-your-dispute/types-complaints-we-handle", "tag": "A", "target": null }, { "text": "File a Complaint", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "tag": "A", "target": null }, { "text": "Subnavigation toggle for File a Complaint", "href": null, "tag": "BUTTON", "target": null }, { "text": "Consumer Complaint Form", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/consumer-complaint-form", "tag": "A", "target": null }, { "text": "Lemon Law Complaint Form", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/lemon-law-complaint-form", "tag": "A", "target": null }, { "text": "Filing Your Complaint", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "tag": "A", "target": null }, { "text": "Once we receive your complaint", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "tag": "A", "target": null }, { "text": "File a Complaint", "href": "https://consumer.georgia.gov/resolve-your-dispute", "tag": "A", "target": null } ], "documentResponses": [ { "url": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "status": 200, "main": true } ], "requestHosts": [ "637444.global.siteimproveanalytics.io", "consumer.georgia.gov", "siteimproveanalytics.com", "trunk.georgia.gov", "www.google-analytics.com", "www.googletagmanager.com" ], "screenshot": "screenshots/main-vpn-newyork-p1-ga-entry.webp" }, { "stage": "step1", "at": "2026-10-16T11:41:56.136Z", "url": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/consumer-complaint-form", "title": "Consumer Complaint Form | Georgia Attorney General's Consumer Protection Division", "text": "Skip to main content\n\nAn official website of the State of Georgia. How you know\n\nEnglish\nOrganizations\nGEORGIA ATTORNEY GENERAL'S\nCONSUMER PROTECTION DIVISION\nSEARCH\nMain navigation\nResolve Your Dispute\nSubnavigation toggle for Resolve Your Dispute\nFor Consumers\nSubnavigation toggle for For Consumers\nFor Businesses\nSubnavigation toggle for For Businesses\nNews / Alerts\nAbout Us\nSubnavigation toggle for About Us\nContact Us\nSubnavigation toggle for Contact Us\nSearch this site\nEnter your keywords\nBreadcrumb\nHome\n Resolve Your Dispute How Do I File a Complaint? Consumer Complaint Form\nResolve Your Dispute\nTypes of Complaints We Handle\nOur Process\nSample Letter to a Business\nFile a Complaint\nSubnavigation toggle for File a Complaint\nConsumer Complaint Form\nLemon Law Complaint Form\nOther Options You Have\nGeorgia Lemon Law\nSubnavigation toggle for Georgia Lemon Law\nConsumer Complaint Form\n\nThe goal of the Georgia Attorney General's Consumer Protection Division is to make the marketplace safer for all consumers. We represent the State of Georgia as a whole, rather than any individual. We encourage you to send us information about suspected illegal business practices that may be affecting the general public. Numerous complaints may indicate a pattern of fraudulent or deceptive conduct in consumer transactions that would allow us to take action on behalf of the state.\n\nConsumer transactions under our jurisdiction are those involving goods or services that you pay to use yourself or for your family or household; we cannot consider transactions for investment or profit or between two businesses. We also cannot undertake matters where other government agencies at the state, federal or local level have primary jurisdiction. (Click\u00a0here\u00a0for complaints covered by Georgia's Lemon Law. A different form is required.)\n\nThis office cannot give you personal legal advice. Further, all information our office receives will become part of our permanent public records, subject to Georgia's Open Records Act. It may also be shared with the relevant business or regulatory agency, so do not include sensitive information such as account numbers or Social Security numbers.\n\nStep 1\u00a0will ask information about you.\nStep 2\u00a0will ask information about the business or individual about which you are complaining.\nStep 3, if needed, will obtain details.\n\nYou must \"sign\" this form electronically to indicate your understanding and agreement.\n\nOur mission at the Georgia Department of Law's Consumer Protection Division is to make the marketplace safer for all consumers. Use this form to provide information about suspicious or improper business practices that you are experiencing which may affect the general public. Numerous complaints may indicate a pattern of fraudulent or deceptive conduct in consumer transactions that would allow us to take action on behalf of the State.\u00a0 (Click\u00a0here\u00a0for complaints covered by Georgia's Lemon Law. A different form is required.)\n\nWe review matters involving goods or services that you pay to use yourself, or for your family or household; we cannot consider transactions for investment or profit, or most transactions that are between businesses. Likewise, many consumer transactions are within the primary jurisdiction of another government agency at the state, federal or local level and those issues must be referred to that entity.\n\nWe represent the State of Georgia as a whole.\u00a0 We do not and cannot represent you in your dispute, nor can we provide you personal legal advice. Seek the services of a private attorney for representation or advice.\n\nAll information this Division receives becomes part of our permanent public records, subject to Georgia's Open Records Act. Do not include sensitive information such as account numbers or Social Security numbers.\u00a0 Anonymous complaints can be submitted. \u00a0Information submitted may also be shared with the relevant business or regulatory agency.\n\nStep 1\u00a0will ask for information about you.\n\nStep 2\u00a0will ask for information about the business or individual which is the subject of your complaint.\n\nStep 3, if needed, will obtain details.\n\nYou must \"sign\" this form electronically to indicate your understanding and agreement.\n\nCONSUMER NAME\nHow are you filing this complaint?\nAs an Individual\nOn Behalf of a Company\nNAME\nPrefix (required) \n- Select -\nMr.\nMrs.\nMs.\nDr.\nFirst (required) \nMiddle Name \nLast (required) \nSuffix \n- None -\nJr.\nII\nIII\nIV\n2nd\n3rd\n4th\nAnonymous complaints should be submitted under Anon (First Name) Anon (Last Name).\nCONSUMER CONTACT INFORMATION\nHome Phone (required) \n12 characters left\nPlease enter phone numbers in the follow format: 555-123-4567 (dashes included)\nWork Phone \n12 characters left\nCell Phone \n12 characters left\nEmail Address\nEmail Address (required) \nConfirm Email Address (required) \nCONSUMER ADDRESS\nIn / Outside USA\nIn USA\nOutside USA\nMAILING ADDRESS\nStreet Address \n(including Apt. or Suite)\nStreet Address 2\nCity \nState \n- None -\nAlabama\nAlaska\nAmerican Samoa\nArizona\nArkansas\nAremed Forced (AA)\nAremed Forced (AE)\nAremed Forced (AP)\nCalifornia\nColorado\nConnecticut\nDelaware\nDistrict of Columbia\nFlorida\nGeorgia\nGuam\nHawaii\nIdaho\nIllinois\nIndiana\nIowa\nKansas\nKentucky\nLouisiana\nMaine\nMarshall Islands\nMaryland\nMassachusetts\nMichigan\nMinnesota\nMississippi\nMissouri\nMontana\nNebraska\nNevada\nNew Hampshire\nNew Jersey\nNew Mexico\nNew York\nNorth Carolina\nNorth Dakota\nNorthern Marianas Islands\nOhio\nOklahoma\nOregon\nPalau\nPennsylvania\nPuerto Rico\nRhode Island\nSouth Carolina\nSouth Dakota\nTennessee\nTexas\nUtah\nVermont\nVirgin Islands\nVirginia\nWashington\nWest Virginia\nWisconsin\nWyoming\n5-Digit Zip Code \nInside US Country Code \n- None -\nUSA\nI understand that, upon signing my name in the space below and submitting this form electronically, I am certifying that the information submitted is true and correct: (required)\nSign above\nGEORGIA ATTORNEY GENERAL'S\nCONSUMER PROTECTION DIVISION\nFacebook page for Georgia Attorney General's Consumer Protection Division\nX (Twitter) page for Georgia Attorney General's Consumer Protection Division\nHow can we help?\nCALL US\nConsumer Complaints: (404) 651-8600\nToll-free in Georgia: (800) 869-1123\nOther Issues: (404) 458-3800\nONLINE COMPLAINT FORM\nFile a Complaint\nVISIT\n40 Capitol Square, SW\nAtlanta, GA 30334 US\nHOURS\nMonday to Friday, 08:00 a.m. - 05:00 p.m.\nEastern Time Zone\nAbout Us\nStatutes We Enforce\nNews\nFAQ\nService of Process\n\u00a9 Georgia.gov\nAccessibility\nPrivacy/Security\nWebsite powered by GovHub\nHuman Trafficking Notice\nGeorgia Web Analytics", "frames": [], "links": [ { "text": "How Do I File a Complaint?", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "tag": "A", "target": null }, { "text": "Types of Complaints We Handle", "href": "https://consumer.georgia.gov/resolve-your-dispute/types-complaints-we-handle", "tag": "A", "target": null }, { "text": "File a Complaint", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "tag": "A", "target": null }, { "text": "Subnavigation toggle for File a Complaint", "href": null, "tag": "BUTTON", "target": null }, { "text": "Consumer Complaint Form", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/consumer-complaint-form", "tag": "A", "target": null }, { "text": "Lemon Law Complaint Form", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/lemon-law-complaint-form", "tag": "A", "target": null }, { "text": "Click here for complaints covered by Georgia's Lemon Law", "href": "https://consumer.georgia.gov/lemon-law-process", "tag": "A", "target": null }, { "text": "Click here for complaints covered by Georgia's Lemon Law.", "href": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/lemon-law-complaint-form", "tag": "A", "target": null }, { "text": "File a Complaint", "href": "https://consumer.georgia.gov/resolve-your-dispute", "tag": "A", "target": null } ], "documentResponses": [ { "url": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint", "status": 200, "main": true }, { "url": "https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/consumer-complaint-form", "status": 200, "main": true } ], "requestHosts": [ "637444.global.siteimproveanalytics.io", "consumer.georgia.gov", "siteimproveanalytics.com", "trunk.georgia.gov", "www.google-analytics.com", "www.googletagmanager.com" ], "screenshot": "screenshots/main-vpn-newyork-p1-ga-step1.webp" } ], "endedAt": "2026-10-16T11:41:56.139Z" }